Scholr Consulting (“we” or “us” or “our”) is committed to protecting and respecting your privacy to the highest standards.

Effective Date: January 24, 2021

This statement (in combination with: Terms and Conditions and any other documents referred to within them) outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand how we process your personal data and/or information. Any word defined in the Terms and Conditions shall have the same meaning in this Privacy Statement.

We may collect and process the following data about you through this site:

1. Information, including personal data (your name, contact information, billing address, delivery address and any information we receive from you through our site.
2. If you contact us by email, we may keep a record of that correspondence. 
3. We may also ask you to complete surveys that we use for research purposes, but you do not have to respond to them.

 Your personal data shall be processed on the legal basis that the processing is necessary for provision of our services to you and for the purposes of our legitimate interests (such as direct marketing, due diligence, etc.). Due to the nature of the services we provide it is necessary that we process (in a very limited scope) data concerning your academic history. Those data shall be provided exclusively based on your explicit consent and shall not be provided to any third parties (if not specified otherwise in the consent). We will ask for the consent when necessary. You can withdraw the consent at any time. Please acknowledge that without this consent we shall not be able to provide most of our services to you.

Children’s privacy

We will not knowingly collect personal data from users that are under 18 years of age. We are relying on your undertaking in the site Terms and Conitions, that you are over 18 years of age. You should not use this site or its services if you are not 18 years of age or older without the consent and support of a legal guardian, parent or guarantor.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Uses made of the information

We use information held about you in the following ways:

1. To ensure that content from our Site is presented in the most effective manner for you and for your computer. 
2. To provide our Site, the Services and Products or improve either of them. 
3. To communicate with you. 
4. To provide you with information, Products or Services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. 
5. To carry out our obligations arising from any orders entered into between you and us. 
6. To notify you about changes to our Services and Products. 
7. To analyze information provided by you and others to help us administer, support and improve our business. 

Changes to our privacy statement

Any changes we may make to our privacy statement in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact us

Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to support@scholr.consulting

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

We DO NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address

• Payment information when you make a purchase or request a quote 

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests 

• Appointment details and preferences

• Service history and feedback

2. How We Use Your Information

• We use collected data for:

• Providing and improving our services

• Processing transactions and payments

• Communicating with you about your inquiries, appointments, and promotions

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

Help & Support:

• Reply "HELP" for assistance or contact us at support@scholr.consulting

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

Your SMS opt-in data and consent records are never shared with third parties. The only exceptions are:

• Service providers who facilitate the delivery of our text messages 

• Legal requirements (court orders, etc.)

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed within 24 hours

Message Frequency & Content:

• Message frequency varies based on your interactions with our business

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at support@scholr.consulting

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

Your SMS opt-in data and consent records are never shared with third parties. The only exceptions are:

• Service providers who facilitate the delivery of our text messages 

• Legal requirements (court orders, etc.)

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

• All service providers are contractually obligated to maintain confidentiality and security 

Legal Compliance:

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets

• In such cases, your data remains protected under the terms of this policy

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws 

• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing emails by clicking "unsubscribe" in our emails 

• Opt-out of SMS messages by replying "STOP"

• Request information on how we process your data

• Withdraw consent at any time for future communications

• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by .

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Scholr Consulting

Phone: 510-439-9584

Email: support@scholr.consulting

Website: https://scholr.consulting/

By using our website and services, you consent to this Privacy Policy.